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Jewelry Television - 2nd Shift Seasonal Customer Care Sales Agent (Knoxville)

9600 Parkside Drive

(google map)

compensation: $10.50 Hourly Base Pay Rate with a $.50 differential for 2nd Shift Plus a Bonus Up-Sell Commission
employment type: employee's choice

Jewelry Television is currently seeking applicants for our 2nd Shift Seasonal Customer Care Sales Agent teams. We will be hosting a Career Fair Tuesday, November 19th from 2:00 pm – 7:00 pm
to fill these roles, with all interested individuals encouraged to attend. No previous experience is required and interviews will be conducted the day of the career fair. If you’re interested in joining
a great company and working with exceptional team members, we would love to see you come by!!!

To pre-apply please use the following link:

The following 2nd Shift Seasonal Customer Care Sales Agent shifts are currently available:

2:00 pm – 10:30 pm

3:00 pm – 11:30 pm

4:00 pm – 12:30 am

5:00 pm – 1:30 am

6:00 pm - 2:30 am

11:00 am – 7:00 pm ( P/T Weekend Only Shift )

Location Details:

Jewelry Television

9600 Parkside Drive

Knoxville, TN 37922

Please stop by on Tuesday, November 19th between the hours of 2:00 PM – 7:00 PM to interview in person!!!

Customer Care Sales Agent

As a Jewelry Television Customer Care Sales Agent your centric focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers. With world-class customer engagement in areas of customer sales assistance and customer support resolution, Jewelry Television’s Customer Care Sales Agents are continually striving to build strong, long lasting customer relationships by continually enhancing the Jewelry Television customer experience.


Answers and responds to continuously incoming customer calls with a high degree of courtesy and professionalism

Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customer’s and the company’s best interest

Assists customers in purchasing items from a live television show

Recommends related items to be purchased - upselling similar items to enhance the customer’s overall purchase

Creates new customer accounts and updates existing customer account information

Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.



Willing to provide outstanding customer service

Excellent telephone skills

Proficient computer, data entry, and online navigation skills

Must have weekend and holiday availability

JTV Perks:

Bonus commission incentives for product upsells

Casual working environment

Outstanding employee benefit program with medical, dental and vision coverage available

401(k) matching contributions

Generous personal/vacation accrual policy

Great employee discount program through local vendors

Exceptional employee discount on JTV product

24-hour private Fitness Center for all JTV employees and their immediate family

On-site Medical Center

Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE!


Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 25-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website,, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7019414384



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